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The Cynefin Framework

Dave Snowden · 1999

"You cannot manage a complex system the same way you manage a complicated one. You must adapt your decision-making to the domain you are in."

The idea

The Cynefin framework helps leaders figure out what kind of problem they are facing so they can make better decisions. It divides situations into five domains: Clear, Complicated, Complex, Chaotic, and Confusion. If you treat a chaotic situation like a clear one, you will fail.

Why it works
The takeaway — recall it first
Further reading

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